{"id":779,"date":"2025-09-21T05:03:27","date_gmt":"2025-09-21T05:03:27","guid":{"rendered":"https:\/\/de-zicht.co.za\/?page_id=779"},"modified":"2026-03-01T11:27:06","modified_gmt":"2026-03-01T09:27:06","slug":"frequent-problems","status":"publish","type":"page","link":"https:\/\/de-zicht.co.za\/?page_id=779","title":{"rendered":"Frequent Problems"},"content":{"rendered":"<div data-colibri-id=\"779-c1\" class=\"style-475 style-local-779-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"779-c2\" id=\"custom\" class=\"h-section h-section-global-spacing d-flex align-items-lg-start align-items-md-start align-items-start style-476 style-local-779-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"779-c3\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-477 style-local-779-c3 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-478-outer style-local-779-c4-outer\">\n            <div data-colibri-id=\"779-c4\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-478 style-local-779-c4 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"779-c5\" class=\"h-text h-text-component style-479 style-local-779-c5 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <h2>Meter Configuration Numbers\n                      <br>\n                    <\/h2>\n                    <p><strong>Water Meter:<\/strong>\n                      <br>Refresh Meter (check your current water balance)\n                      <br>601\n                      <br>Get your Meter Number:\n                      <br>604<\/p>\n                    <p><strong>Electricity Meter:<\/strong>\n                      <br>Get your Meter Number:\n                      <br>#100#\n                      <br>\n                      <br><strong>Note: <\/strong>STSS will take their monthly service fee from your first monthly payment, water\/electricity.&nbsp;\n                      <br>eg: If the monthly service fee is R100 and you purchase R200 <span style=\"color: rgb(113, 113, 117); font-family: &quot;Didact Gothic&quot;; font-size: 16px; font-weight: 400;\">water\/electricity<\/span>. You will only receive R100\n                      <span style=\"color: rgb(113, 113, 117); font-family: &quot;Didact Gothic&quot;; font-size: 16px; font-weight: 400;\">water\/electricity<\/span>.&nbsp;&nbsp;<\/p>\n                    <p>Further assistance can be obtained from STSS:&nbsp;https:\/\/www.stss.co.za\/contact-stss\/<\/p>\n                    <h2><strong>Geyser Issues<\/strong><\/h2>\n                    <p>If your geyser is faulty or broken, please contact <strong>estate management<\/strong> for assistance.\n                      <br>\n                    <\/p>\n                    <p><strong>Important Notes:<\/strong><\/p>\n                    <ul>\n                      <li>Geysers can be replaced by the&nbsp;<strong>Body Corporate, <\/strong>maintenance of the Geyser is the owners responsibility.<\/li>\n                      <li>All geysers are insured and can be replaced by the accredited service provider.<\/li>\n                    <\/ul>\n                    <p>The insurance excess for a replacement geyser will be added to the flat&#8217;s levies.\n                      <br>\n                    <\/p>\n                    <p>\n                      <br>\n                    <\/p>\n                    <h2><strong>Shower Door<\/strong><\/h2>\n                    <p>The shower door slowly starts tilting over time, this is because the top brace slowly moves. This causes problems with the door opening and closing causing the door to catch.<strong><br>1.<\/strong> There are 2 covers on the brace at\n                      the top part of the shower door hinge. Remove them.&nbsp;\n                      <br><strong>2.<\/strong> Using a screw driver, loosen\n                      <br><em>Do not use electrical screw driver as you will warp the metal<br>Do not fully unscrew only loosen<\/em>\n                      <br><strong>3.<\/strong> Take the screw driver and hammer and gently tap the top hinge support to the correct place<\/p>\n                    <p>\n                      <br>\n                    <\/p>\n                    <h2><strong>Light Bulb Replacement<\/strong><\/h2>\n                    <p>The kitchen light bulbs are difficult to find and replace. They can be purchased at either <strong>Brights<\/strong> or <strong>Exact Hardware<\/strong>.<\/p>\n                    <p>The Light bulbs can be removed by sliding off the 2 covers on each side towards the center of the light bulb.&nbsp;\n                      <br>Then rotate the bulb till the connectors line up with the holes.&nbsp;<\/p>\n                    <p>Light bulbs can be purchased from most hardware stores.&nbsp;<\/p>\n                    <h2>\n                      <br>\n                    <\/h2>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"779-c18\" class=\"d-block style-848 style-local-779-c18 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-image__frame-container-outer\">\n                    <div class=\"h-image__frame-container\">\n                      <!---->\n                      <!---->\n                      <img fetchpriority=\"high\" decoding=\"async\" width=\"1427\" height=\"664\" src=\"https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44.jpeg\" class=\"wp-image-1865 style-848-image style-local-779-c18-image\" alt=\"\" srcset=\"https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44.jpeg 1427w, https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44-300x140.jpeg 300w, https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44-1024x476.jpeg 1024w, https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44-768x357.jpeg 768w, https:\/\/de-zicht.co.za\/wp-content\/uploads\/2026\/03\/cropped-WhatsApp-Image-2026-03-01-at-11.20.44-1320x614.jpeg 1320w\" sizes=\"(max-width: 1427px) 100vw, 1427px\" \/>\n                      <div class=\"h-image__frame h-hide-lg h-hide-md h-hide-sm style-848-frameImage style-local-779-c18-frameImage\"><\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"779-c19\" class=\"h-text h-text-component style-851 style-local-779-c19 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <h2><strong><span>Plumbers<\/span><\/strong><\/h2>\n                    <ul>\n                      <li><strong><span>Smooth Systems<\/span><\/strong><\/li>\n                    <\/ul>\n                    <ul>\n                      <li><strong><span>Website:<\/span><\/strong>&nbsp;\n                        <a href=\"https:\/\/smoothsystems.co.za\" target=\"_blank\" rel=\"noopener\" class=\"customize-unpreviewable\" style=\"color: rgb(0, 102, 204); font-size: 1em; font-weight: 400; font-family: &quot;Didact Gothic&quot;;\"><span>https:\/\/smoothsystems.co.za\/<\/span><\/a>\n                      <\/li>\n                      <li><strong><span>Phone:<\/span><\/strong>&nbsp;072 765 2460<\/li>\n                      <li><strong><span>Email:<\/span><\/strong>&nbsp;info@smoothsystems.co.za<\/li>\n                    <\/ul>\n                    <h2><strong><span>Electricians<\/span><\/strong><\/h2>\n                    <ul>\n                      <li><strong><span>MLE&nbsp;<\/span><\/strong><\/li>\n                    <\/ul>\n                    <ul>\n                      <li><strong><span>Website:&nbsp;<\/span><\/strong><\/li>\n                    <\/ul>\n                    <ul>\n                      <li><strong><span>Emergency Phone:&nbsp;<\/span><\/strong><span>060 705 4463<\/span><\/li>\n                    <\/ul>\n                    <ul>\n                      <li><strong><span>Standard Phone:<\/span><\/strong><\/li>\n                    <\/ul>\n                    <ul>\n                      <li><strong><span>Email Address:<\/span><\/strong><\/li>\n                    <\/ul>\n                    <p>\n                      <br>\n                    <\/p>\n                    <h2><strong>Estate Wide Power Outage<\/strong><\/h2>\n                    <p>Every so often we experience a state wide power outage.&nbsp;\n                      <br>The reason for this ranges from maintenance on from Eskom to cable theft.&nbsp;\n                      <br>\n                    <\/p>\n                    <p><strong>What can we do about it?<\/strong>&nbsp;\n                      <br>Spam Eskom with tickets to prioritize the issue.&nbsp;\n                      <br>\n                    <\/p>\n                    <p><strong>How to log a ticket?<\/strong>&nbsp;\n                      <br>Contact Alfre(Eskoms Support Bot), this can be done via Watsapp.&nbsp;&nbsp;\n                      <br>Go through the relative prompts and answer the questions.&nbsp;<\/p>\n                    <p><strong>Eskom Account Number:<\/strong>&nbsp;6734350334<\/p>\n                    <p>\n                      <br>\n                    <\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div data-colibri-id=\"779-c6\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-533 style-local-779-c6 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-534-outer style-local-779-c7-outer\">\n            <div data-colibri-id=\"779-c7\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-534 style-local-779-c7 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"779-c8\" class=\"d-block style-535 style-local-779-c8 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-image__frame-container-outer\">\n                    <a href=\"https:\/\/api.whatsapp.com\/send?phone=27860037566\" h-use-smooth-scroll=\"true\" class=\"image-link\">\n                      <div class=\"h-image__frame-container\">\n                        <!---->\n                        <!---->\n                        <img decoding=\"async\" src=\"https:\/\/de-zicht.co.za\/wp-content\/uploads\/2025\/09\/cropped-watsapp-logo-1-150x150.png\" class=\"style-535-image style-local-779-c8-image\">\n                        <div class=\"h-image__frame h-hide-lg h-hide-md h-hide-sm style-535-frameImage style-local-779-c8-frameImage\"><\/div>\n                      <\/div>\n                    <\/a>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"779-c9\" class=\"h-x-container style-531 style-local-779-c9 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-779-c9-group style-531-spacing style-local-779-c9-spacing\"><span class=\"h-link__outer style-532-outer style-local-779-c10-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"https:\/\/api.whatsapp.com\/send?phone=27860037566\"  data-colibri-id=\"779-c10\" class=\"d-flex w-100 align-items-center h-link style-532 style-local-779-c10 position-relative\"><!----><!----> <span>Alfred From Eskom<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div data-colibri-id=\"779-c11\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-558 style-local-779-c11 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-559-outer style-local-779-c12-outer\">\n            <div data-colibri-id=\"779-c12\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-559 style-local-779-c12 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"779-c13\" class=\"h-x-container style-560 style-local-779-c13 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-779-c13-group style-560-spacing style-local-779-c13-spacing\"><span class=\"h-link__outer style-561-outer style-local-779-c14-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"https:\/\/www.stss.co.za\/contact-stss\/\" target=\"_blank\"  data-colibri-id=\"779-c14\" class=\"d-flex w-100 align-items-center h-link style-561 style-local-779-c14 position-relative\"><!----><!----> <span>STSS Support<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Meter Configuration Numbers Water Meter: Refresh Meter (check your current water balance) 601 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-779","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/pages\/779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=779"}],"version-history":[{"count":16,"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/pages\/779\/revisions"}],"predecessor-version":[{"id":1881,"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=\/wp\/v2\/pages\/779\/revisions\/1881"}],"wp:attachment":[{"href":"https:\/\/de-zicht.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}